success stories

"Malia was nothing less than a Godsend at a time when I really needed her. I had to sell my property for reasons I didn't want to get into. Long story short, I left Colorado before the house was properly prepared to go to market. When I met with Malia, she came in and gave me candid advice which was a bit tough to hear because I didn’t have the t..."

"Malia was nothing less than a Godsend at a time when I really needed her. I had to sell my property for reasons I didn't want to get into. Long story short, I left Colorado before the house was properly prepared to go to market. When I met with Malia, she came in and gave me candid advice which was a bit tough to hear because I didn’t have the time or money to do what she was recommending. She was persistent yet polite in her efforts to convince me that the preparation would be an enormous benefit to me. As I listened to her, she actually changed my beliefs as to how to sell a home in this valley. Ultimately, I realized Malia knows the market here and she knows what it takes to get a property sold. While I was reluctant to spend the money that Malia told me to spend to make this transaction happen, the amount I invested was far worth it in the end. I'm forever grateful that she was persistent in her advice. Malia is very authentic and unlike so many realtors I've dealt with in the past, I knew I was actually aligned with someone exceptionally skilled in this field. Malia persuaded me to let her hire a stager and she personally saw this staging process through from start to finish. This was something I'd never done before and it actually made a huge difference! The overall feel of the home was undeniably transformed for the better. After the home was prepared, Malia and her team were marketing mavens, bringing tons of showings. At each one, either Malia or one of her two personal assistants were always present. In one instance, Malia negotiated masterfully with a buyer who initially came in with a true lowball offer. Contrary to my own thought process, Malia was positive about the offer and coaxed me to respond strategically, without getting me discouraged or upset. Yes, she actually changed my thinking as she explained her philosophy. If you're fortunate enough to become her client, please be open-minded to Malia's advice as it's only to your benefit! In sum, we eventually got that terrible starting offer to a full-price contract with that buyer! And all this came after having a full-price offer pending, which didn't materialize. Over the course of the seven months that we worked together, what I found most amazing about Malia is that she always strived to have a backup offer waiting in the wings. Amazing! Malia knew things were challenging for me to handle from afar so she and her team met tons of vendors and obtained various bids for the inspection process; this included overseeing various repair work deemed needed in order to keep the buyer committed. I am forever grateful that she was here to help me at a very challenging time in my life. I cannot imagine anyone doing more to have sold my home. It's not hard to believe that Malia has sold over 100 million dollars in real estate this year but even being a small fish in her big pond, she was relentless in getting my home (a two million dollar listing) sold! I can't thank you enough Malia, Alex, and Ilse!"

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— Steven J.

"I did my homework when choosing Malia as our listing agent. We foreclosed on an investment property that was the source of structural issues among other problems with the property. It was a very high-end piece of property so I needed someone with the right reputation that could help us get the property ready for sale without overdoing it. I also..."

"I did my homework when choosing Malia as our listing agent. We foreclosed on an investment property that was the source of structural issues among other problems with the property. It was a very high-end piece of property so I needed someone with the right reputation that could help us get the property ready for sale without overdoing it. I also needed someone who would have a good reputation for development/redevelopment and who could handle helping the nightmare left behind by the previous owner. Understand that the house ended up with over 500k in estimated structural repairs so this was not a minor situation. I’m also a real estate agent myself - but in the Denver Metro area - so I am very skeptical in general as most agents down here are very unimpressive professionals. Given that I saw that Malia represents many very expensive homes, an initial concern was whether she would care enough about my 3 million dollar deal to garner the attention it was going to require to have the best outcome. Would she have her assistants take care of me or would she roll up her sleeves as needed? The first good sign was when I called the number listed on Sotheby’s page, and she answered immediately. We talked for probably 30 minutes right then and there. She also went to see the property just a few hours later on the same day. Talk about getting right on it. The adage “If you want a task done right, give a busy person the job” was true with Malia. She gets things done and will not leave you no matter how challenging the circumstance. She is an absolute workhorse. Her team is also wonderful so when they help in areas that make sense you are grateful to have them. Malia put in no less than a heroic effort on our behalf. If you are reading reviews and wondering if your property is right for Malia or not, I would tell you to ask her. She is very direct and honest. If she is not right or cannot take you on, she will connect you to the best that she knows and her standards are extremely high. I am looking forward to taking Malia out for a celebratory dinner to thank her for removing this challenge from my plate. I will refer anyone I know to her in the Vail Valley regardless of property location or price point as I know she can be trusted to treat them the way that they deserve. I will also contact her if I don’t know the best agent for any property I need to buy or sell in any location as I know she will find me the best for my situation and that they will care more about me due to her involvement. When I recently found out that Malia was in the top 100 real estate agents in the world for Sotheby’s International Realty, I wasn’t surprised at all. In a world where service often falls below expectations, Malia was an absolute star."

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— Dewey B.

"Malia is amazing! I have bought, developed, and sold a ton of real estate in my life and I now use Malia exclusively in the Vail Valley. She will give you the focus you deserve and is incredibly dedicated, intelligent, and honest and she has great instincts. She will absolutely make the transaction as smooth as it could be. If you are looking to..."

"Malia is amazing! I have bought, developed, and sold a ton of real estate in my life and I now use Malia exclusively in the Vail Valley. She will give you the focus you deserve and is incredibly dedicated, intelligent, and honest and she has great instincts. She will absolutely make the transaction as smooth as it could be. If you are looking to sell a home, she will analyze it and make suggestions on your home to ensure that you get the highest market price. For goodness sake just make sure you listen to her! If you are looking for a home she will spend countless hours finding exactly what you are looking for. She understands the Vail market like no one else. Malia is the only realtor I know who actually grew up in Vail and understands all the crazy nuances of the market such as building codes and what you can and can’t do with existing properties. The rules in Vail far exceed any other market and she knows them. Malia has a legal background and she falls back on that ability in her transactions. She knows how to document and verify everything and how to be careful with the words used. She is truly a visionary who surrounds herself with extraordinary talent and knows all the players in the Vail real estate industry. She has an engaging personality with an attention to detail and she will work harder than anyone you have ever met. Malia will make you feel like you are her most important client even though she will more than likely have millions of dollars in transactions going at the same time. Thank you Malia for being an exceptional realtor for us!"

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— Amy V.

"This was our first experience selling a property in Vail, Colorado, and everyone we had contact with recommended Malia. Her reputation speaks for itself and she is universally known for being highly knowledgeable, scrupulously honest, and working very professionally and efficiently with sellers and buyers. Malia and her engaging and helpful team..."

"This was our first experience selling a property in Vail, Colorado, and everyone we had contact with recommended Malia. Her reputation speaks for itself and she is universally known for being highly knowledgeable, scrupulously honest, and working very professionally and efficiently with sellers and buyers. Malia and her engaging and helpful team worked alongside the home stagers to present our home very positively beyond our expectations. We were thrilled with the marketing photographs, videography, and matterport footage. Her suggestions about establishing a correct asking price, setting up previews, and marketing the property resulted in multiple full-price offers in less than 24 hours after listing. Despite being under contract, she and her team continued to show our property and secure a non-contingent backup offer which enabled us to feel secure during the pre-closing phase of our contract. Overall we recommend Malia and her team without reservation for their psychological understanding of buyers and sellers and their encyclopedic knowledge of Vail Valley real estate."

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— Jack D.